Trustindex verifies that the original source of the review is Google. GMP Flooring took on a job that many other floor contractors would not even bid. The job was a fully furnished second floor and steps. The work involved repairing and refinishing four rooms of old quarter-inch oak, installing one room and a hallway and landing with new oak, refinishing steps, and fabricating thresholds and transitions. The workers had to move furniture from room to room and work in stages. (One contractor who bid the job told us to hire movers to put the furniture in storage and for us to stay in a hotel while they worked; others took complete measurements but never submitted a bid.) GMP’s prices were also quite reasonable in comparison with several contractors who submitted bids.
The GMP workers were professional and courteous, and the installers and carpenters were highly skilled. The workers cleaned up every day. They removed all shoe molding, and replaced it with new shoe molding when finished with the polyurethane. They sanded and repaired under radiators. The corrected mistakes and redid any places we requested. They covered the cost of a broken item. In the end, the work was beautifully done.
I originally considered four stars instead of five because customers will have to adapt to language issues. The workers are Brazilian, and only some speak English, although some can speak a bit of Spanish. The supervisors speak English, and the customers and workers can use Google Translate to communicate. In short, customers have to be prepared to deal with that issue, and some may find it a problem. Second, there were some delays because the sales representative underestimated the amount of wood for repairs on the original bid, and we had to order more. That issue turned out not to be a problem because it reflected the installer's more meticulous standard on needed repairs, and the result was worth the wait.
In the time since the work was done and I posted the original review, I am more and more impressed with how splendid the work by GMP looks.
